iPhone 6S earpiece repair and assessment

Earpiece assessment:

Incoming device is an iPhone 6s with a faulty earpiece. Customer stated he was referred by T-Mobile store near 21227, Catonsville, Maryland. Furthermore customer stated that when he called people they could hear them however they could not hear him.

I speculate customer spilled a cup of coffee over his earpiece at Starbucks leading to the failed earpiece symptoms.

This is the first time customer is admitting his device at Cyberion for an earpiece repair and assessment. No other symptoms have been mentioned by the customer at this time.

Finally Master Tech. Luxe quoted the customer $ 69.99 for his iPhone 6s broken earpiece repair and $14.99 for tempered glass screen protector (after $ 10 discount for first time customer).

Cyberion Catonsville can also be found by searching Catonsville cellphone repair near me

If you need your iPhone repaired, contact us today

0540: Earpiece repair:

During the assessment we found out that it was the earpiece that was at fault. Therefore we attempted to replace customer’s original earpiece but that did not resolve the problem. So our next point of trouble shooting was to disable the headset jack. After disabling the headset jack we found out that it was indeed short circuiting and causing the earpiece not to respond properly.

I went ahead and asked the customer if he uses the headset routinely and he said that he does not. Therefore I went ahead and disabled the headset by cutting the headset jack circuit over here; this resolved the customer’s issue. Finally I asked the customer to make a test call and he was happy with the results.

Cyberion Catonsville can also be found by searching Catonsville cellphone repair near me

If you need your iPhone repaired, contact us today
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